Volume 3, Issue 3 March, 2009
How to Adapt for Success - Change Management
Have you ever wondered why some companies are more successful than others in similar circumstances? What are these people doing right? What do the winners do differently? Only 2 companies out of 10 survive the first 3 years in business. Some of the survivors are doing business in a very competitive market; however, they have acquired specific habits and have established winning strategies, which make them successful.
Are you looking for answers to these questions? A survey by Professor Colin Coulson-Thomas, a specialist in corporate transformation, shows the experiences from over 2000 companies. The outcomes achieved by survey participants are ranked from the most to the least successful, and the approaches of the "winners" or "most successful" are compared with the "losers" or "less successful" to isolate the factors that make a difference. The results suggest that most of the critical success factors are attitudinal and behavioral.
Let's look at some overall differences between the attitudes and behaviors of those people in key positions who fail and succeed at bringing about a fundamental transformation in their organizations.
First, let's examine the most prominent characteristic attitudes and behaviors of "less successful" companies. They are unsure and unaware of the needs of others. They are cautious and fail to inspire and motivate. Losers are also reactive. They respond to events and often fail to anticipate the need for change. They confuse operational with strategic business issues. They fail to notice what is important and the biggest opportunities for performance improvement.
Next, let's examine the most prominent characteristic attitudes and behaviors of "winners." Winners tend to have a longer-term perspective. They are confident, positive and pro-active. They create compelling visions. They encourage innovation, trust other people, and share information and opportunities with them. They understand their customers and concern themselves with increasing customer retention. Winners value relationships, empathize, ask for feedback, and are good listeners.
Winners have a plan. Winners, in the challenge to change, transform and re-invent, are very different. They recognize that change can be stressful and can disrupt valued relationships. They only change what they need to change. They communicate why change is necessary.
In a changing environment, in order to be a winner, management's first responsibility is to identify processes or behaviors that are inhibiting productivity and replace them with ones that are more effective. Once changes are identified, it is important for managers to estimate the organizational and individual employee impact on many levels including technology, employee attitude and behavior, organizational processes, etc. At this point, management should assess the employee's anticipated reaction to the desired changes as they are being implemented. In many cases, change can be extremely beneficial with lots of positives; however, certain changes do sometimes produce a tremendous amount of resistance. It is the job of management to provide support to their team through the process of these changes, which sometimes are very difficult. Management must help employees accept change and help them become well adjusted and effective once these changes have been implemented.
By Pablo J. Perez, Executive and Corporate Coach, ACTIVATE GROUP, INC.
Much has been written about the forthcoming pandemic virus spread by birds. State agencies within the U.S. have received hundreds of thousands of dollars to inform and educate people about the potential dire consequences of this anticipated virus. Yet, there is an even a more insidious virus that is now alive and thriving in the global marketplace. This virus is not transmitted by birds, ticks or even in air, but rather by those who provide a considerable amount of information necessary for us to think and make decisions in our ongoing efforts to achieve success.
Think of it for a moment. Your thoughts through the information that you take in are how this virus infects you. Your vaccination against this virus is the book
Think and Grow Rich by Napoleon Hill, along with those resources that rally against this terrible disease of the mind. Only when you understand how you can eradicate this virus from you body, will you become inoculated against it and continue to be successful. Self Improvement Tip: There are many books that can ward off this virus, but in my opinion, this is the best one.
By the way, the name of this virus is "Ain't it Awful" or AIA for short. The main carriers of this AIA virus are the mass media and elected and non-elected government officials. What is even more lubricous is that they are responsible for the now wide spread global infection. Now, with the efforts of mass media and those in elected offices along with their minions, this virus is attempting to establish a solid foothold.
By doing so, it will turn off the innate potential of millions of individuals. Success will no longer be an option. The sale of self-improvement books will dramatically decline because individuals will no longer believe that they have the ability to overcome this malady of "ain't it awful."
Each day you can see and hear the spread of this infection. Potentially successful people are standing together sharing two of the symptoms of the AIA virus: Misery and Victimization. Of course, this virus could not have spread as quickly as it did without the entitlement mentality that became a marker for easy victims. Other known symptoms of this pandemic virus are:
- Poor me
- Class envy
It's not fair
Henry Ford, who never appeared to have suffered from this virus, said "if you think you can or you think you cannot, either way you are right." Self Improvement Tip: Napoleon Hill studied Henry Ford.
If you wish to have the life that you know, and more importantly, believe is possible, then make sure you have taken the following actions:
- Read or re-ready Think and Grow Rich
- Put together a written success action plan
- Commit your dreams to writing
- Use a proven goal achievement process reinforced with a proven tool
- Incorporate written belief or affirmation statements
- Schedule time for working on your successes and time for necessary reflection
Find a mentor or coach who will help you stay free of the AIA virus
Now is the time to fight off this terrible disease. Who knows, you actually may achieve even more success than you thought possible.
Adapted with permission from author: Leanne Hoagland-Smith, Advanced Systems